Returns & Exchanges
We want you to love your simplehuman products, which is why we offer a 45-day return window for items in their original packaging. All returns are processed efficiently to ensure you find the perfect tools for efficient living.
Start Your Return
Visit our online return portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Once your request is submitted, we will provide a prepaid UPS shipping label via email to ensure your return is tracked and insured.
Pack the Product
Securely place your items in their original packaging and attach the printed shipping label to the outside of the box.
Drop Off and Refund
Drop your package at any authorized UPS location; your refund will be processed back to your original payment method within 10-15 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing